Community Facilities & Events

Reader's Reference Service

Classification: SimpleTotal Processing Time: 15 minutesTotal Fees: None

Using of books and other materials inside the library.

Who May Avail

the general public

Requirements

RequirementsWhere to Secure
E-logbook, Reader's Reference LogbookAlaminos City Library
Valid Government ID/Valid School ID/RegistrationNot specified in the Citizen's Charter

Step-by-Step Process

  1. Register new client. The library user shall present a valid government Identification card or valid school ID/registration

    Agency Action

    1. The front desk officer shall register the clients in the e-logbook system following the details in the provided Identification Card/Registration form. The front desk officer shall provide the registered user a copy of the generated QR code or request the client to photograph the generated QR code.

      Fee: None · Processing Time: 3 min. · Front Desk Officer

  2. Scan the QR Code and Deposit Personal Belongings: (note: in case of power interruption, the clients shall utilize the Reader's Reference Logbook). The library user shall scan the generated QR Code for their Time-in and deposit their personal belongings, if any.

    Agency Action

    1. Request the client to deposit their personal belongings at the control desk, if any. The front desk officer shall provide the client with number tag and remind them not to leave any valuable item/s inside their baggage

      Fee: None · Processing Time: 1 min. · Front Desk Officer

  3. Reader's Reference Assistance: The library user may request the assistance of the Reference Assistant / Information Officer or check the availability of material/s through the use of Koha OPAC or browse through the shelves.

    Agency Action

    1. The Reference Assistant / Information Officer shall assess the need of the client and provide the necessary assistance.

      Fee: None · Processing Time: 10 mins. · Reference Assistant / Information Officer

  4. Return Personal Belongings and Scan the QR Code: The library user shall present the number tag provided to claim their personal belonging/s, if any and scan their QR code for their TIME-OUT (note: in case of power interruption, the client shall utilize the Reader's Reference Logbook).

    Agency Action

    1. The front desk officer shall return the personal belongings of the user upon receipt of number tag, if any.

      Fee: None · Processing Time: 1 min. · Front Desk Officer

Offices Concerned

Office of the City Librarian