Request for Emergency Response 24/7
Provision of immediate response to any untoward incident reported or monitored and providing first aid and if necessary, transfer to the appropriate and nearest health facility.
Who May Avail
General Public
Step-by-Step Process
Report to CDRRMO or call the Emergency Hotline any untoward incident, vehicular accident or request for medical assistance
Agency Action
Gather vital information like location or landmark, the nature of incident, numbers of involved identified on the scene, extent of injury, name and address of the caller.
Fee: None · Processing Time: 5 minutes · CGADH I or Administrative Aide
No action required from the client at this step.
Agency Action
1.The Command Center will relay the information to the Action Officer. If necessary, request for augmentation from response cluster agencies if required.
Fee: None · Processing Time: 2 minutes · Command Center Staff and Personnel
2.The Action Officer will dispatch the team for emergency response.
Fee: None · Processing Time: 1-5 minutes · Nurse I or Administrative Aide I / Action Officers
Offices Concerned
City Disaster Risk Reduction and Management Office