Sanitary Service: Address Sanitary Complaints
To provide necessary actions to the complaints.
Who May Avail
All
Requirements
| Requirements | Where to Secure |
|---|---|
| Letter of complaint | Not specified in the Citizen's Charter |
Step-by-Step Process
Send letter of complaint to City Administrators Office/ City Health Office
Agency Action
Receive and assess letter of complaint
Fee: None · Processing Time: 10 mins · City Health Officer, Sanitation Inspector II and Sanitation Inspector I
No action required from the client at this step.
Agency Action
Issuance of Mission Order by the City Health Officer
Fee: None · Processing Time: 2 mins · City Health Officer
Accompany Sanitation Inspector/s
Agency Action
Coordinate to Barangay Officials
Fee: None · Processing Time: 5 mins · Sanitation Inspector II and Sanitation Inspector I
No action required from the client at this step.
Agency Action
1.Inspection of site
Fee: None · Processing Time: 30 mins
2.Accomplish report
Fee: None · Processing Time: 1 hour
3.Submit report to Archives Office for appropriate action
Fee: None · Processing Time: 2 mins
Offices Concerned
City Health Office