Social Welfare

Assistance to Individual in Crisis Situation

Classification: SimpleTotal Processing Time: 38 minutesTotal Fees: None

Provision of integrated services such as financial and material assistance

Who May Avail

All citizens of Alaminos City and those from other municipalities and cities who were found in crisis during their stay in the city

Requirements

RequirementsWhere to Secure
For Medical Assistance: Certificate of Residency/Indigency of Patient/Representative (1 photocopy, 1 original copy)Barangay hall where client resides
For Medical Assistance: Any valid or government issued ID (2 photocopy)Not specified in the Citizen's Charter
For Medical Assistance: Medical Certificate or Medical Abstract (issued within 3 months) (2 photocopy)Hospital/ clinic
For Medical Assistance: Prescription (Reseta) (2 photocopy)Hospital/ clinic
For Medical Assistance: Statement of Account for hospital bill (2 photocopy)Hospital
For Medical Assistance: Laboratory request (2 photocopy)Doctor/Physician
For Burial Assistance: Certificate of Residency/Indigency of Patient/Representative (1 photocopy, 1 original copy)Barangay hall where client resides
For Burial Assistance: Death Certificate (2 photocopy)LCR
For Burial Assistance: Funeral Contract of Service (2 photocopy)Servicing Funeral Parlor
For Burial Assistance: Any valid or government issued ID (2 photocopy)Not specified in the Citizen's Charter
For Educational Assistance: Certificate of Residency/Indigency of Patient/Representative (1 photocopy, 1 original copy)Barangay hall where client resides
For Educational Assistance: Certificate of Enrolment or registration or assessment form (2 photocopy)School
For Educational Assistance: Current school year Identification Card / Statement of Account (for College Students) (2 photocopy)School
For Educational Assistance: Any valid or government issued ID (2 photocopy)Not specified in the Citizen's Charter
For Transportation Assistance: Certificate of Residency/Indigency of Patient/Representative (1 photocopy, 1 original copy)Barangay hall where client resides
For Transportation Assistance: Police Blotter/ Report (2 photocopy)PNP/ POSO
For Transportation Assistance: SCSR/ Case SummaryCSWDO
For Transportation Assistance: Any valid or government issued ID (2 photocopy)Not specified in the Citizen's Charter
For Food Assistance: Certificate of Residency/Indigency of client (1 photocopy, 1 original copy)Barangay hall where client resides
For Food Assistance: Any valid identification card of the client/ person to be interviewed (2 photocopy)Not specified in the Citizen's Charter
For Food Assistance: For residents/clients in CRCGs: Project Proposal; Food distribution listNot specified in the Citizen's Charter
For Other Assistance Types: Food for WorkCSWDO
For Other Assistance Types: Cash for WorkCSWDO
For Other Assistance Types: Relief AssistanceCSWDO
For Other Assistance Types: Non-food AssistanceCSWDO
For Other Assistance Types: Emergency Shelter AssistanceCSWDO
For Other Assistance Types: Balik-Probinsya AssistanceCSWDO

Step-by-Step Process

  1. Client will submit the requirements to the CSWDO staff.

    Agency Action

    1. The CSWDO Staff shall assist the client in signing in the logbook. The CSWDO staff shall receive and verify the submitted requirements for completeness, accuracy, and truthfulness.

      Fee: None · Processing Time: 3 min · SWO III, Social Welfare Assistant (SWA), Administrative Aide I

  2. The Client will provide the necessary information needed in the AICS form.

    Agency Action

    1. The CSWDO staff shall interview and gather data to fill-in AICS form and as basis for assessment and recommendation.

      Fee: None · Processing Time: 20 min · SWO III, Social Welfare Assistant (SWA), Administrative Aide I

  3. The client will affix his/her signature in the AICS form.

    Agency Action

    1. The CSWDO staff shall forward the case to the CSWD Officer or CGADH I or designated person in the absence of CSWDO/CGADH I for review and to recommend for approval. The CSWDO staff shall endorse the client to the City Mayor's Office for final approval.

      Fee: None · Processing Time: 15 min · CSWDO, CGADH I, Social Welfare Assistant (SWA), Administrative Aide I

Offices Concerned

City Social Welfare and Development Office