Social Welfare

Case Management (Crisis Intervention Program)

Classification: SimpleTotal Processing Time: 2 hrs and 10 minutesTotal Fees: None

Provision of appropriate interventions program to victims with special protection needs

Who May Avail

All citizens of Alaminos City

Requirements

RequirementsWhere to Secure
Court Order/Request (1 photocopy)RTC Office
Birth Certificate (1 photocopy)LCR
School Records (1 photocopy)School
Health Records (1 original copy)CHO

Step-by-Step Process

  1. The client will register at the logbook, submit a referral letter.

    Agency Action

    1. The Social Worker shall receive complaints or referrals which may be in the form of walk-in clients rescued by a referring party (from Barangay, other institutions, other LGUs, PNP other offices, etc.).

      Fee: None · Processing Time: 20 min · CGADH I, SWO III, Social Welfare Assistant, Administrative Aide I

  2. The client will provide the needed information. Client and family will participate in the Case Management Procedure.

    Agency Action

    1. CSWDO with client, family & concerned entities will conduct case conference & formulate treatment/intervention plan.

      Fee: None · Processing Time: 1 hr · CSWD Officer, CGADH I, Social Welfare Assistant, Administrative Aide I

  3. No action required from the client at this step.

    Agency Action

    1. 1.CSWD staff and concerned entities shall implement treatment plan.

      Fee: None · Processing Time: 6 months to 1 year or more (May vary as indicated in the treatment plan) · CSWD Officer, CGADH I, Social Welfare Assistant, Administrative Aide I

    2. 2.CSWDO with client/family & concerned entities will conduct case conference to monitor and evaluate the case to determine for closure/termination for referral to other agency.

      Fee: None · Processing Time: 1 hr · CSWD Officer, CGADH I, Social Welfare Assistant, Administrative Aide I

Offices Concerned

City Social Welfare and Development Office