Issuance of Referrals, Indigency/Eligibility, Certification, Social Case Study Report (SCSR), Parenting Capability Assessment Report (PCAR) and Solicitation Permits
Issuance of Referral, Assessment Reports & Certification to avail services and assistance.
Who May Avail
All citizens of Alaminos City
Requirements
| Requirements | Where to Secure |
|---|---|
| Referral letter/ Checklist | Referring Agency |
| Request letter/ Checklist | CSWD Office for walk-in clients |
| Medical Abstract/Medical Certificate (1 photocopy) | Hospital/ Clinic |
| Certificate of Indigency from Barangay (1 photocopy) | Brgy. Hall where the client resides |
| Barangay Resolution (1 photocopy) | Brgy. Hall where the client resides |
| Letter of Intent | Not specified in the Citizen's Charter |
| Solicitation from CSWDO | Not specified in the Citizen's Charter |
Step-by-Step Process
The client will request for Assistance & will provide necessary documents depending on assistance requested
The client will request for Assistance & will provide necessary documents depending on assistance requested
Agency Action
The CSWDO staff shall receive and verify submitted documents. The CSWDO staff shall inform the client of the requirements. For SCSR and Referrals, the CSWDO staff shall ask for Medical Records, for medical treatment; school enrollment for scholarship. For Certification of Eligibility, CSWDO Staff shall ask for Barangay Indigency and Barangay Resolution and other support documents depending on assistance being requested (AICS). For Solicitation Permit, the CSWDO staff shall ask for letter of intent addressed to the Mayor, SEC Registration (Incorporation), Constitution and By Laws (Association) and Accomplished Application Form. The CSWDO staff shall verify the submitted requirements for completeness, accuracy and truthfulness.
Fee: None · Processing Time: 20 mins · SWO III, Social Welfare Assistant, Administrative Aide I
The Client will provide the necessary information.
The Client will provide the necessary information.
Agency Action
The Social Worker/CSWDO staff shall conduct intake interview, gather further information through the client or client's representative.
Fee: None · Processing Time: Maximum of 3 days · CGADH I, SWO III, Administrative Officer I
No action required from the client at this step.
Agency Action
For issuance of SCSR, the Social Worker shall conduct Collateral Interviews thru Home Visits for Information Verification and formulate assessment. The Social Worker/CSWDO staff shall prepare the SCSR to be reviewed and recommended by the CGADH I and for approval by the CSWDO.
Fee: None · Processing Time: Maximum of 7 days depending on the data needed by the Social Worker · SWO III, Administrative Aide I or Administrative Officer I
The Client will personally receive the requested certificate/document. In case the client cannot personally come she/he may have a duly authorized representative
The Client will personally receive the requested certificate/document. In case the client cannot personally come she/he may have a duly authorized representative
Agency Action
The Social Worker/CSWDO Staff shall have the client sign the Logbook upon release of the document as proof of receipt.
Fee: None · Processing Time: 5 min · CSWD Officer, CGADH I, Administrative Officer I
Offices Concerned
City Social Welfare and Development Office