Emergency: 911Alaminos City Police Station: 0998-598-5094BFP: 0919-330-4090CDRRMO: 0947-551-1420CHO: (075) 654-1142

Transportation & Public Safety

Receiving and Recording of Complaint/Report

Classification: SimpleTotal Processing Time: 1 hour and 17 minutesTotal Fees: None

The Public Order and Safety Office was created to act as force multiplier to the Alaminos City Police Station in maintaining peace and order and providing safety and security to the public. It responds to emergency calls or situations and helps ease the burden of Alaminos City Police Station in handling minor cases and petty crimes.

Who May Avail

All victims of minor cases or petty crimes that transpired within the territorial jurisdiction of Alaminos City; Witness/es on the commission of a certain crime that transpired within the territorial jurisdiction of Alaminos City; or those requesting to record reports and other untoward incidents.

Requirements

RequirementsWhere to Secure
Personal appearance of victim or witnessN/A

Step-by-Step Process

  1. Logging in at the Visitors / Clients Logbook

    Agency Action

    1. Assist the client in logging in at the Visitors / Clients Logbook

      Fee: None · Processing Time: 1 minute · Administrative Aide or Security Officer I

  2. Recording of facts and details of the incident on the blotter logbook / PINK book

    Agency Action

    1. Interview the client (victim/witness). Gather information answering 5Ws and 1H (What, Who, Where, When, Why, and How) surrounding the incident.

      Fee: None · Processing Time: 25 minutes · Administrative Aide or Security Officer I

  3. No action required from the client at this step.

    Agency Action

    1. 1.Write down /or record on the Blotter logbook (or in PINK Book by the VAWC Officer, if the case is confidential involving women and/or children) all gathered details surrounding the incident

      Fee: None · Processing Time: 35 minutes · Administrative Aide or Security Officer I

    2. 2.Let the client read the content of blotter entry, then both client and desk officer shall sign over their respective printed names after the blotter entry

      Fee: None · Processing Time: 5 minutes · Administrative Aide or Security Officer I

  4. Request for Medico-Legal Examination, if applicable

    Agency Action

    1. Fill-out Form CPOSO-RIC-F06 Request for Medico-Legal Examination (For the ff cases: Physical Injury, VAWC, and Child Abuse other cases that needed Medico-Legal Certificate

      Fee: None · Processing Time: 10 minutes · Administrative Aide or Security Officer I

  5. No action required from the client at this step.

    Agency Action

    1. The Head of Office (or authorized officer in the absence of the Head of Office; or the Duty Investigator in the absence of the authorized officer shall sign the filled-out CPOSO-RIC-F06

      Fee: None · Processing Time: 1 minute · Executive Asst. IV, Authorized officer: Security Officer I, Traffic Operations Officer I, Administrative Aide IV, Duty Investigator

Offices Concerned

City Public Order and Safety Office