Offline Request of PSA Copy of Certificates of Live Birth, Marriage, Death, Fetal Death and CENOMAR Thru Batch Request Query System (BREQS)

Classification: Highly TechnicalTotal Processing Time: 30 minutes and 14 working daysTotal Fees: PHP 280.00 for COLB, COM, COD and CENODEATH; PHP 335.00 for CENOMAR/ADMAR

Offline issuance of the available certification, not available certification of Certificates of Live Birth, Marriage, Death, Fetal Death and CENOMAR thru Batch Request Query System (BREQS)

Who May Avail

Any interested party covered by Civil Registration Law (Act. No. 3753), its rules and regulations, Memorandum Circulars issued by the PSA and Data Privacy Act of 2012 (R.A. 10173)

Requirements

Requirements	Where to Secure
For the Document Owner: Duly accomplished Request/Application Form of document to be requested (Birth, Marriage, Death/Fetal Death and Certificate of No Marriage, Certificate of No Death Record and annotated or endorsed documents provided said documents have already been issued by PSA previously) - 1 copy	Local Civil Registry Office
For the Document Owner: Any Government Issued Valid Identification (ID) of the requesting party (present original)	Document Owner
For the Representative of the Document Owner: Notarized Special Power of Attorney (SPA)/Authorization Letter of the Document Owner and Valid ID of the person authorized (stating the intent to secure Civil Registry Document, type of document to be requested, number of copies and other specific details of the document to be requested), provided that they show link/relationship to the Document Owner – 1 original copy	Notary Public / Authorizing Person / Authorized Person, in the order mentioned in Memorandum Circular No. 2024-11 the Guidelines on the Issuance of CRDs
For the Representative of the Document Owner: Affidavit of Nearest Kin/Explanation, if applicable	Notary Public

Step-by-Step Process

Submission and Assessment of Documents
Proceed to Window 1 and log personal information and purpose on the Client Log-book for Contact Trace, presents Valid ID and Authorization Letter/SPA, if applicable;
Agency Action
1. Information personnel inquires the specific transaction of the applicant and assists client to sign the log book;
  Fee: None · Processing Time: 5 minutes (varying on client's filling-out of request form) · Administrative Aide VI or Administrative Aide I
Fill-out request form;
Agency Action
1. 1.If the requesting party is the document owner, verifies the Valid ID presented;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
2. 2.If the requesting party is an authorized representative, verifies the relationship of the requesting party to the document owner and the authenticity and correctness of the authorization letter/SPA by the authorizing person;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
3. 3.If found authentic and complete, instructs the client to fill-out request form;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
Get queuing number and Citizens Charter (ARTA) Monitoring Form
Agency Action
1. Provides queuing number and Citizens Charter ARTA Monitoring Form and informs client to submit queuing number and request form at Window 2
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
Submit queuing number, Citizens Charter ARTA Monitoring Form and all necessary documents and requirements; Wait for notification
Agency Action
1. 1.Receives queuing number, Citizens Charter (ARTA) Monitoring Form and filled-out Request Form;
  Fee: Not specified in the Citizen's Charter · Processing Time: 15 minutes (varying on the number of requesting clients) · Administrative Aide I, Administrative Aide I, Administrative Aide IV or Administrative Aide IV
2. 2.Verifies the completeness and correctness of the information given in the request form;
  Fee: Not specified in the Citizen's Charter · Processing Time: 15 minutes (varying on the number of requesting clients) · Administrative Aide I, Administrative Aide I, Administrative Aide IV or Administrative Aide IV
3. 3.If found in order, issue the order of payment
  Fee: Not specified in the Citizen's Charter · Processing Time: 15 minutes (varying on the number of requesting clients) · Administrative Aide I, Administrative Aide I, Administrative Aide IV or Administrative Aide IV
Payment of Applicable Fees at the City Treasurer's Office
Personal Information System (PIS) Verification: without PIS, proceed to Management Information System Section; with PIS, proceed to City Treasurer's Office for payment of applicable fees
Agency Action
1. City Treasurer's Office collects Service Fee and ICT Fee
  Fee: Service Fee - PHP 100.00 per document request; ICT Fee - PHP 25.00 per official receipt · Processing Time: Not specified in the Citizen's Charter · City Treasurer's Office
Present Official Receipt and pay applicable fees for PSA copy of civil registry document requested;
Agency Action
1. 1.Receive receipt, collects payment for request of civil registry document in PSA copy;
  Fee: PHP 155.00 per copy of the following: Certificate of Live Birth (COLB), Certificate of Marriage (COM), Certificate of Death (COD)/Fetal Death (COFD), Certificate of No Death Record (CENODEATH) and annotated or endorsed documents issued previously by PSA · Processing Time: 14 working days (2 weeks) · Administrative Aide I, Administrative Aide I, Administrative Aide IV or Administrative Aide IV
2. 2.Issue BREQS Acknowledgment Slip and instruct the client to return after 14 working days (2 weeks) for the release;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
Receive BREQS Acknowledgement Slip and return after 14 working days (2 weeks) upon request; Answers Harmonized Client Satisfaction Measurement and feedback Form (optional)
Agency Action
1. 1.Process the request: Data Entry, and print transmittal thru BREQS; and save flash drive containing the data file
  Fee: PHP 210.00 per copy of the following: Certificate of No Marriage (CENOMAR)/Advisory on Marriages (ADMAR) · Processing Time: Not specified in the Citizen's Charter
2. 2.Prepare deposit slip of the collected fees to be deposited at LandBank - Alaminos City Branch
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
3. 3.Submit requests with transmittal, proof of payment and flash drive containing the data file to BREQS Collecting Officer-Provincial Statistics Office-Calasiao, Pangasinan
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
4. 4.Receive Claim stub indicating the date of release; Wait for the schedule of release;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
5. 5.Claim the requested civil registry documents in PSA copy by presenting the claim stub;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
6. 6.Check correctness and completeness of issued civil registry documents based on the copy of the Transmittal; Sign in the receipt and Control Form
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
Releasing of Documents After Prescribed Period
After 2 weeks, Proceed to LCRO and log personal information and purpose on the Client Log-book for Contact Trace at Window 1, presents Valid ID and documents sought for correction;
Agency Action
1. Information personnel inquires the specific transaction of the applicant, give queuing number and assist client to sign the log book;
  Fee: None · Processing Time: 5 minutes (varying on the number of requesting clients) · Administrative Aide VI or Administrative Aide I
Get queuing number and Citizens Charter (ARTA) Monitoring Form; Present notification, get queuing number and Citizens Charter (ARTA) Monitoring Form
Agency Action
1. Issue queuing number and inform client to submit BREQS Acknowledgement Slip at Window 6;
  Fee: Not specified in the Citizen's Charter · Processing Time: Not specified in the Citizen's Charter
Present queuing number, BREQS Acknowledgement Slip and Valid ID;
Agency Action
1. Receive queuing number and Acknowledgement Slip; Verifies Valid ID;
  Fee: None · Processing Time: 10 minutes · Administrative Aide I, Administrative Aide I or Administrative Aide IV
Sign BREQS Acknowledgement Slip, receive the requested civil registry document and Answers Harmonized Client Satisfaction Measurement and feedback Form (optional)
Agency Action
1. Release the requested civil registry document; assist client in signing the BREQS Acknowledgement Slip and logbook
  Fee: None · Processing Time: 10 minutes · Administrative Aide I, Administrative Aide I or Administrative Aide IV

Offices Concerned

City Registrar's Office