Civil Registry & Vital Records
Updating Information in the Personal Information System
This service is available to clients who wish to update their information captured in the Personal Information System.
Who May Avail
All
Requirements
| Requirements | Where to Secure |
|---|---|
| Duly accomplished PIS Capture Form by the Client (1 original) | Management Information System Section |
| Valid ID Card with photo or proof of identity of the Client to facilitate verification (1 original) | Department of Foreign Affairs, Land Transportation Office, PhilHealth, Bureau of Internal Revenue, Post Office, Commission on Elections, Professional Regulation Commission, Office for Senior Citizens Affairs, Philippine Overseas Employment Administration, Company and other government agencies issuing pertinent documents. |
| Documents required for updating (1 original) | Not specified in the Citizen's Charter |
Step-by-Step Process
Requests for a PIS Capture Form
Agency Action
Issues PIS Capture Form
Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Fills up the PIS Data Capture Form
Agency Action
Assists the client in filling up the form
Fee: None · Processing Time: 4 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Submits duly accomplished PIS Capture Form and presents valid ID Card or proof of identity
Agency Action
Verifies the valid ID Card or proof of identity and encodes data in the PIS database
Fee: None · Processing Time: 3 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Undergo photo capture if necessary
Agency Action
Captures photo registration if necessary
Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Confirms if the encoded data is correct
Agency Action
Reviews and saves encoded personal information
Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Undergo thumbprint registration (Optional)
Agency Action
Enroll thumbprint if required (Optional)
Fee: None · Processing Time: 2 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Offices Concerned
City Management Information System Section