Civil Registry & Vital Records

Updating Information in the Personal Information System

Classification: SimpleTotal Processing Time: 12 minutesTotal Fees: None

This service is available to clients who wish to update their information captured in the Personal Information System.

Who May Avail

All

Requirements

RequirementsWhere to Secure
Duly accomplished PIS Capture Form by the Client (1 original)Management Information System Section
Valid ID Card with photo or proof of identity of the Client to facilitate verification (1 original)Department of Foreign Affairs, Land Transportation Office, PhilHealth, Bureau of Internal Revenue, Post Office, Commission on Elections, Professional Regulation Commission, Office for Senior Citizens Affairs, Philippine Overseas Employment Administration, Company and other government agencies issuing pertinent documents.
Documents required for updating (1 original)Not specified in the Citizen's Charter

Step-by-Step Process

  1. Requests for a PIS Capture Form

    Agency Action

    1. Issues PIS Capture Form

      Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II

  2. Fills up the PIS Data Capture Form

    Agency Action

    1. Assists the client in filling up the form

      Fee: None · Processing Time: 4 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II

  3. Submits duly accomplished PIS Capture Form and presents valid ID Card or proof of identity

    Agency Action

    1. Verifies the valid ID Card or proof of identity and encodes data in the PIS database

      Fee: None · Processing Time: 3 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II

  4. Undergo photo capture if necessary

    Agency Action

    1. Captures photo registration if necessary

      Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II

  5. Confirms if the encoded data is correct

    Agency Action

    1. Reviews and saves encoded personal information

      Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II

  6. Undergo thumbprint registration (Optional)

    Agency Action

    1. Enroll thumbprint if required (Optional)

      Fee: None · Processing Time: 2 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II

Offices Concerned

City Management Information System Section