Civil Registry & Vital Records
Updating Information in the Personal Information System by Representation
This service is available to clients who wish to update their information captured in the Personal Information System thru the clients' representative.
Who May Avail
All
Requirements
| Requirements | Where to Secure |
|---|---|
| Duly accomplished PIS Capture Form by the Client (1 original) | Management Information System Section |
| Duly accomplished PIS Capture Form by the Representative (1 original) | Management Information System Section |
| Valid ID Card with photo or proof of identity of the Client to facilitate verification (1 original) | Department of Foreign Affairs, Land Transportation Office, PhilHealth, Bureau of Internal Revenue, Post Office, Commission on Elections, Professional Regulation Commission, Office for Senior Citizens Affairs, Philippine Overseas Employment Administration, Company and other government agencies issuing pertinent documents. |
| Valid ID Card with photo or proof of identity of the Representative to facilitate verification (1 original) | Department of Foreign Affairs, Land Transportation Office, PhilHealth, Bureau of Internal Revenue, Post Office, Commission on Elections, Professional Regulation Commission, Office for Senior Citizens Affairs, Philippine Overseas Employment Administration, Company and other government agencies issuing pertinent documents. |
| Documents required for updating (1 original) | Not specified in the Citizen's Charter |
| Letter of Authorization of the Client to update information in the PIS (1 original) | Client |
Step-by-Step Process
Requests for a PIS Capture Form
Agency Action
Issues PIS Capture Form
Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Fills up the PIS Data Capture Form
Agency Action
Assists the client in filling up the form
Fee: None · Processing Time: 4 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Submits duly accomplished PIS Capture Form and presents valid ID Card or proof of identity and Letter of Authorization
Agency Action
Verifies the valid ID Card or proof of identity and Letter of Authorization; and encodes data in the PIS database
Fee: None · Processing Time: 3 minutes · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Submits 2x2 picture
Agency Action
Captures 2x2 picture for photo registration
Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Confirms if the encoded data is correct
Agency Action
Reviews and saves encoded personal information
Fee: None · Processing Time: 1 minute · Administrative Aide III, Administrative Assistant I, Administrative Assistant III, Administrative Assistant VI, Computer Programmer I, Computer Programmer II
Offices Concerned
City Management Information System Section