Emergency: 911Alaminos City Police Station: 0998-598-5094BFP: 0919-330-4090CDRRMO: 0947-551-1420CHO: (075) 654-1142

Constituent Services

Handling of Clients for Courtesy Call

Classification: SimpleTotal Processing Time: 8 minutesTotal Fees: None

Handling of clients who wish to pay a courtesy visit to the City Administrator for official business.

Who May Avail

Client

Requirements

RequirementsWhere to Secure
Courtesy Call LogbookCity Administrator's Office
Communications LogbookCity Administrator's Office
Appointment SlipCity Administrator's Office

Step-by-Step Process

  1. Fill-out the Courtesy Call Logbook/Appointment Slip

    Agency Action

    1. Administrative Staff shall give the Appointment Slip to the client

      Fee: None · Processing Time: 2 minutes · Administrative Staff

  2. Present the Appointment Slip to the Administrative Staff

    Agency Action

    1. Check whether the Appointment Slip is properly filled out by the client. For benchmarking, check the communication letter received by the Records Office. For walk-in clients, review and validate the purpose of visit, endorse the client/s to the City Administrator, and, if requested after the courtesy call has concluded, the City Administrator shall instruct the Administrative Staff to issue a Certificate of Appearance to the visitors

      Fee: None · Processing Time: 3 minutes · Administrative Staff

  3. Fill-out Customer Satisfaction Survey Form

    Agency Action

    1. Administrative Staff shall give and explain the Customer Satisfaction Survey Form

      Fee: None · Processing Time: 3 minutes · Administrative Staff

Offices Concerned

City Administrator's Office